Help Center

Go to Domain Search, enter the name you want, choose an available extension, and continue through checkout. After payment, the domain appears in your portfolio where you can manage DNS, privacy, and renewals.

Most generic extensions complete within minutes after successful payment. Some country-code or specialty TLDs may require extra verification and can take longer. You will receive email confirmation when the domain is active.

Yes. Add several names to your cart and check out together. Bulk tools are useful for brand-protection sets and campaign launches.

No. You can register and hold a domain without hosting. When you are ready, point DNS or nameservers to your website or email provider.

Open your domain portfolio, select the domain, and open DNS Management. From there you can add or edit A, AAAA, CNAME, MX, TXT, and other supported records.

Many updates appear within minutes, but full propagation can take up to 24–48 hours depending on TTL and resolver caches. Lower TTL ahead of planned migrations when possible.

Nameservers decide which system is authoritative for your domain. DNS records are the individual instructions (website address, mail routing, verification text) stored in that system.

Confirm you edited the correct domain, verify A/CNAME values with your host, check for conflicting records, and wait for TTL expiry. Roll back to the previous values if needed and contact support with screenshots.

Unlock the domain at your current registrar, request the auth/EPP code, start the transfer on mathlabspace, and approve the confirmation email. Keep DNS unchanged during the move to reduce downtime risk.

Many transfers complete within 5–7 days, though some finish sooner after both sides approve. Delays usually come from locked domains, wrong auth codes, or unconfirmed emails.

Not if nameservers remain pointed at your current host. A transfer changes registrar management, not hosting, unless you also change DNS.

In many cases yes, from either registrar before completion. Contact support quickly with the domain name and transfer ID if you need help stopping or restarting a request.

Domains renew on their anniversary date. With auto-renew enabled, we attempt payment before expiration using your default payment method and email a receipt afterward.

We retry and notify the account email. Update your card promptly. After expiration, domains may enter a grace or redemption period with extra fees before they become available to others.

Refund eligibility depends on the extension and timing. Many domains are non-refundable after successful registration. See the Refund Policy or contact billing@mathlabspace.de for your specific order.

Sign in, open Billing, add a new card or alternate method, set it as default, and remove outdated methods. Confirm auto-renew domains still show the correct default method.

Domain lock (ClientTransferProhibited) blocks unauthorized transfer requests. Keep it enabled unless you are actively transferring the domain.

Sign in, open Security settings, enable 2FA, and pair an authenticator app. Save backup codes offline. Avoid SMS-only 2FA when better options are available.

Maybe not. Phishing messages often create false urgency. Do not click links. Sign in through a bookmark and verify expiration dates inside your portfolio. Report suspicious mail to security@mathlabspace.de.

Privacy redacts public contact details while you remain the registrant on file with mathlabspace. It reduces spam exposure but does not replace account security controls.

Use the password reset flow with your account email. If 2FA device access is lost, use backup codes. If those fail, contact support with account details and proof of ownership for recovery.

Update it in Account Settings and confirm both the old and new addresses if prompted. Keep registrar notices on an inbox you monitor daily.

Yes for teams that need shared access. Use role-based permissions where available so not everyone can transfer or delete domains.

Transfer or allow domains to expire first, download invoices you need, then contact support to close the login. Domains must be handled before account closure.